DOI: https://doi.org/10.14710/dmj.v13i5.45779

Factors Related to Duration and Interaction of Doctor-Patient Communication at Diponegoro National Hospital

*Kriesye Refertiwi  -  Undergraduate Program, Faculty of Medicine, Diponegoro University, Prof. Sudarto, SH Street, Tembalang, Semarang, Indonesia 50275, Indonesia
Teddy Wahyu Nugroho  -  Department of Public Health, Faculty of Medicine, Diponegoro University, Semarang, Indonesia, Indonesia
Saekhol Bakri  -  Department of Public Health, Faculty of Medicine, Diponegoro University, Semarang, Indonesia, Indonesia
Diah Rahayu Wulandari  -  Department of Public Health, Faculty of Medicine, Diponegoro University, Semarang, Indonesia, Indonesia

Citation Format:
Abstract

Background: Doctor-patient communication is an important foundation in the process of diagnosis, therapy, and prevention of disease. Communication has been a challenge for most doctors. The doctor's willingness to provide sufficient time is needed to establish good interaction and communication between the doctor and the patient. Aim: To determine what factors are related to the duration and interaction of communication between doctors and patients at Diponegoro National Hospital (RSND) Semarang. Methods: Research subjects using analytic survey research designs, with quantitative approaches and cross-sectional research designs. The sample of this study was 80 patients who came to internal, neurological, pediatric, and cardiovascular polyclinics RSND Semarang. The independent variables were factors related to doctor-patient communication (number of patients, type of patients, complexity of the disease, and qualifications of specialist doctors). The dependent variable was doctor-patient communication (duration and communication interaction at RSND Semarang). Results: Most of the respondents (72.5%) experienced < 8 minutes of communication. The number of patients, type of patients (old/new), and qualifications of specialist doctors (internists, neurologists, pediatricians, and cardiologists) were statistically related to the duration of communication (p < 0.005). Meanwhile, the complexity of the disease was not statistically related to the duration of doctor-patient communication (p = 0,416). There was a relationship between the number of patients, type of patients (old/new), and qualifications of specialist doctors to the communication interaction of doctor-patient (p < 0.005). On the contrary, there is no relationship between the complexity of the disease and the communication interaction between the doctor and patient (p = 0,324). Conclusion: Factors related to the duration and communication interaction between doctor and patient at RSND Semarang are the number of patients, type of patients, and qualifications of specialist doctors.

Fulltext View|Download
Keywords: Duration, interaction, communication, doctor-patient

Article Metrics:

Article Info
Section: Original Articles
Language : EN
Recent articles
Factors Related to Duration and Interaction of Doctor-Patient Communication at Diponegoro National Hospital Risk Stratification Tools in Predicting Survival and Transformation of Therapy-Related Myelodysplastic Syndrome: A Systematic Review Oral and Perioral Manifestations in Monkeypox Patients: A Systematic Review of Case Reports and Case Series The Art of Anti-Snake Venom Administration in Snakebite Grade III Following Viper Snakebite in Developing Country: A Case Report Scurvy with Musculoskeletal Pain in Indonesian Pediatric Patient: A Case Report Identifying Acute Ischemic Stroke with Hemichorea as A Clinical Manifestation: A Case Report More recent articles
  1. Ali M, Ieda Poernomo Sigit Sidi. Komunikasi Efektif Dokter-Pasien. Jakarta: Konsil Kedokteran Indonesia, 2006;7. Available from: http://www.academia.edu/download/60349141/komunikasi_efektif_KKI20190820- 67129-mvhgiv.pdf
  2. Arianto A. Komunikasi Kesehatan (Komunikasi antara Dokter dan Pasien). Jurnal Ilmu Komunikasi 2011;3:1-13. Available from: https://docplayer.info/67875814-Komunikasi-kesehatan-komunikasi-antara-dokter-dan-pasien-arianto-dosen-tetap-ilmu-komunikasi-fisip-universitas-tadulako-palu.html
  3. Indonesia PBID. Panduan Kompensasi Dokter dan Jasa Medik. Jakarta: Pengurus Besar Ikatan Dokter Indonesia, 2008
  4. Rusli WW. Hubungan Keterampilan Interpersonal dalam Komunikasi Dokter Pasien dengan Lama Praktik pada Dokter Umum di Tangerang Selatan 2015: UIN Syarif Hidayatullah Jakarta: Fakultas Kedokteran dan Ilmu Kesehatan; 2015;3. Available from: http://repository.uinjkt. ac.id/dspace/handle/ 123456789/29563
  5. Dewi A. Kepuasan Pasien terhadap Komunikasi Dokter Pasien di Puskesmas. Mutiara Medika: Jurnal Kedokteran dan Kesehatan. 2016;9:37-45. Available from: https://borang.umy.ac.id/index.php/mm/article/view/1602
  6. Djauzi S, & Supartondo. Komunikasi dan Empati dalam Hubungan Dokter Pasien. Jakarta: Balai Penerbit Fakultas Kedokteran Universitas Indonesia, 2004
  7. Fourianalistyawati E. Komunikasi yang Relevan dan Efektif antara Dokter dan Pasien. Journal Psikogenesis. 2015;1:82-7. Available from: http://academicjournal.yarsi .ac.id/index.php/Jurnal-OnlinePsikogenesis/ article/ view/37
  8. Pakendek APA. Informed Consent dalam Pelayanan Kesehatan. Al-Ihkam: Jurnal Hukum & Pranata Sosial. 2012;5:309-18. Available from: http://www.ejournal.stain pamekasan.ac.id/alihkam/article/view/296
  9. Indonesia KK. Standar Kompetensi Dokter Indonesia. Jakarta, 2012;4. Available from: http://pd.fk.ub.ac.id/wp-content/uploads/ 2013/08/KKI-SKDI-2012.pdf
  10. Ismawati, W. Kepuasan Pasien Ditinjau dari Orientasi Komunikasi Dokter: Universitas Muhammadiyah Surakarta, 2009;4. Available from: http://eprints.ums.ac.id/id/ eprint/7436

Last update:

No citation recorded.

Last update:

No citation recorded.