The result of the research showed that the structure changes are the nomenclature of units and anew unit adding. Strategy changes are the promotion intensificating, outsourcing adding, and the orderly premium administration. The change of human resource is the number adding. While the changes of system of information icludes the change of software and the launch of P-Care application.
The change management there done by three steps. First, the preparation step. Second the transition and the last continuing step. The change management has been succed enough because of coersif-power approach that the Government and the central office of BPJS Kesehatan mostly contributed by the rules needed.
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