BibTex Citation Data :
@article{JKM24488, author = {Annisa Rakhmaningtyas and Sutopo Jati and Rani Budiyanti}, title = {Analysis of The Use “RSPWC Mobile” Online Registration Application in Complexity Perspective Patients BPJS in Pantiwilasa Citarum Hospital Semarang}, journal = {Jurnal Kesehatan Masyarakat}, volume = {7}, number = {4}, year = {2019}, keywords = {Usage decisions, BPJS patients, RSPWC Mobile Applications}, abstract = { Long queue and waiting time in outpatient registration place at Pantiwilasa Citarum Semarang Hospital are becoming problems among BPJS patient. In order to solve this problem, Pantiwilasa Citarum Semarang Hospital develops an innovation of online based registration called RSPWC Mobile for androids. The innovation has not been utilized in maximum by BPJS patients. Thus, this research aims to determine the factors which are associated with the decision of usage for the application. This quantitative research are conducted with cross-sectional study. Questionnaire were given to 100 respondents or Patients with the criteria of those who have not yet used the RSPWC application and have medical record number. The data processing used is univariat and bivariat analytical method with chi square statistic test. The results of the study show that the variables which are signicifantly correlated to BPJS patients decision to use RSPWC mobile are relative advantages (p=0.016), compatibility (p=0.028), complexity (p=0.038), and observe abilities (p=0.009). The variable which is not significantly correlated is tested ability (p=0.322). The hospital is advised to add costumer care services menu for the users to give the feedbacks and the RSPWC Mobile application can saved files the first time are used to avoid repetition. }, issn = {2356-3346}, pages = {317--322} doi = {10.14710/jkm.v7i4.24488}, url = {https://ejournal3.undip.ac.id/index.php/jkm/article/view/24488} }
Refworks Citation Data :
Article Metrics:
Last update:
The Authors submitting a manuscript do so on the understanding that if accepted for publication, copyright of the article shall be assigned to Jurnal Kesehatan Masyarakat (JKM, p-ISSN: 2715-5617, e-ISSN:2356-3346) and Faculty of Public Health, Diponegoro University as the publisher of the journal. Copyright encompasses the rights to reproduce and deliver the article in all form and media, including reprints, photographs, microfilms, and any other similar reproductions, as well as translations.
JKM journal and Faculty of Public Health, Diponegoro University, the Editors and the Advisory Editorial Board make every effort to ensure that no wrong or misleading data, opinions or statements be published in the journal. In any way, the contents of the articles and advertisements published in the JKM journal are the sole and exclusive responsibility of their respective authors and advertisers.
The Copyright Transfer Form can be downloaded here: [Copyright Transfer Form JKM journal]The copyright form should be signed originally and send to the Editorial Office in the form of original mail or scanned document to jkm@live.undip.ac.id.
Jurnal Kesehatan Masyarakat (e-ISSN: 2356-3346, p-ISSN: 2715-5617) is published by Faculty of Public Health, Universitas Diponegoro, Indonesia, under Creative Commons Attribution-ShareAlike 4.0 International License.
View My Stats
