skip to main content

HUBUNGAN PERSEPSI IBU TENTANG MUTU PELAYANAN DENGAN MINAT PEMANFAATAN ANTENATAL CARE DI PUSKESMAS PADANGSARI

*Vivin Fitria Anggraeni  -  , Indonesia
Anneke Suparwati  -  , Indonesia
Ayun Sriatmi  -  , Indonesia
Published: 15 Jan 2017.

Citation Format:
Abstract
ANC service at Primary Health Center of Padangsari Semarang city is still far from expectations due to the persistence of disinterest pregnant women to the examination of the ANC that felt takes a long time, the officer is less thorough when doing the inspection, and giving an explanation of the action the inspection did not detail. ANC quality standards are seen from 5 quality dimension such as reliability, responsiveness, assurance, empathy, and tangible. Goal achievement of ANC is measured by how much interest to visit ANC in health center. The aim of this research is to measure the perception about ANC quality with interest to use ANC service in Health Center of Padangsari. The method of this research was using Explanatory Research with Cross Sectional approach. The population in this research was 82 peoples with 50 peoples as sample research. The analysis of the data was using univariate and bivariate analysis with Chi Square Test. The results show that the perception of reliability has relationship with the interest in ANC utilization (p-value = 0.005). Perception of responsiveness has relationship with the interest in ANC utilization (p-value = 0.000). Perception of insurance has relationship with the interest in ANC utilization (p-value = 0.000). Perception of empathy has a relationship with the interest in ANC utilization       (p-value = 0.000). Perception of tangible has relationship with the interest in ANC utilization (p-value = 0.000). Based on these results, it is necessary to improve the quality inspection 10T, ANC service speed, ANC clear examination result, and encouragement for regular inspection.
Fulltext View|Download
Keywords: Quality Assurance, Antenatal care, Utilization, Primary Health Center

Article Metrics:

Article Info
Section: Administrasi dan Kebijakan Kesehatan
Recent articles
GAMBARAN BUDAYA KESELAMATAN PASIEN DI RS ROEMANI MUHAMADDIYAH SEMARANG Analisis Kesiapan Implementasi Badan Layanan Umum Daerah Puskesmas Kota Semarang (Studi Kasus pada Puskesmas Ngesrep dan Bandarharjo) HUBUNGAN BEBERAPA FAKTOR IBU LANSIA DENGAN PEMANFAATAN PELAYANAN KESEHATAN REPRODUKSI LANSIA DI PUSKESMAS LEBDOSARI SEMARANG TRIWULAN I TAHUN 2016 GAMBARAN BEBERAPA FAKTOR TERKAIT PEMANFAATAN BED OCCUPANCY RATE (BOR) DI RUMAH SAKIT UMUM DAERAH dr. R. KOESMA KABUPATEN TUBAN GAMBARAN FAKTOR – FAKTOR KEJADIAN LESI PRAKANKER LEHER RAHIM DI PUSKESMAS CANDIROTO, KABUPATEN TEMANGGUNG GAMBARAN FAKTOR RISIKO KEJADIAN LEPTOSPIROSIS DI KABUPATEN BOYOLALI (Deskription of Leptospirosis’ Risk Factor In Boyolali Regency) PENGARUH PENDIDIKAN GIZI TERHADAP PENGETAHUAN GIZI DAN TINGKAT KECUKUPAN GIZI TERKAIT PENCEGAHAN ANEMIA REMAJA (Studi Pada Siswa Kelas XI SMA Teuku Umar Semarang FAKTOR – FAKTOR YANG BERHUBUNGAN DENGAN KEJADIAN BERAT BADAN LAHIR RENDAH (BBLR) DI KABUPATEN KUDUS (Studi di Wilayah Kerja Puskesmas Undaan Kecamatan Undaan Kabupaten Kudus Tahun 2015) ANALISIS IMPLEMENTASI PROMOSI K3 DALAM UPAYA PENCEGAHAN KECELAKAAN KERJA DI PT X (PROYEK PEMBANGUNAN GEDUNG Y SEMARANG) EFEKTIVITAS PELAKSANAAN MANAJEMEN ORGANISASI KESELAMATAN DAN KESEHATAN KERJA RUMAH SAKIT (K3 RS) DI RUMAH SAKIT X SEMARANG PERBEDAAN EFEKTIVITAS CONSTRUCTED WETLANDS RECIRCULATING FREE WATER SURFACE DAN SUBSURFACE FLOW SYSTEM ECHINODORUS PALAEFOLIUS UNTUK MENURUNKAN FOSFAT LIMBAH CAIR RUMAH TANGGA (GREYWATER) Studi Kasus : Kelurahan Gedawang, Kecamatan Banyumanik, ANALISIS RISISKO KESEHATAN PAJANAN BENZENA DI INDUSTRI PERCETAKAN X KOTA SEMARANG FAKTOR-FAKTOR YANG BERHUBUNGAN DENGAN PERILAKU MEROKOK SOPIR BUS AKAP DI TERMINAL TERBOYO KOTA SEMARANG FAKTOR-FAKTOR YANG BERHUBUNGAN DENGAN PERILAKU MEROKOK SHISHA PADA SISWA SMA X DI KOTA SEMARANG More recent articles

Last update:

No citation recorded.

Last update:

No citation recorded.