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PENGARUH SELF EFFICACY DAN WORK LIFE BALANCE TERHADAP KINERJA KARYAWAN PT PERTAMINA RETAIL (BRIGHT STORE JAKARTA)

*Syukrina Kamilah  -  Department of Business Administration, Universitas Diponegoro, Jl. Prof. Sudarto, SH, Tembalang, Semarang, Indonesia 50275, Indonesia
Reni Shinta Dewi  -  Department of Business Administration, Universitas Diponegoro, Jl. Prof. Sudarto, SH, Tembalang, Semarang, Indonesia 50275, Indonesia
Sudharto Pratawa Hadi  -  Department of Business Administration, Universitas Diponegoro, Jl. Prof. Sudarto, SH, Tembalang, Semarang, Indonesia 50275, Indonesia
Open Access Copyright 2026 Syukrina Kamilah

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Abstract

Abstract: Increasing employee productivity helps companies gain profits. In achieving targets by PT
Pertamina Retail (Bright Store) employees, employees do not have confidence in themselves
in carrying out their own duties without being given training and have a poor balance of time
and roles between family and work. The lack of self-efficacy and work life balance has a big
influence on the company which weakens the achievement of the targets of the executive
function in 2021 to 2023. This research aims to determine the influence of self-efficacy and
work life balance on employee performance of employees of PT Pertamina Retail (Bright Store
Jakarta). This type of research is explanatory research with a quantitative approach. The
sample for this research was 51 respondents which was a saturated sample. Data collection
techniques through questionnaires and interviews. Data was processed using Smart PLS
software version 3.3.3. The research results show that self-efficacy and work life balance have
a positive and significant effect on employee performance. Based on these results, it is
recommended that companies need to recruit prospective employees who are experienced in
their respective fields. Companies need to provide support by giving appreciation to
employees.

Abstraksi: Meningkatnya produktivitas pada karyawan membantu perusahaan mendapatkan laba. Dalam
dalam pencapaian target oleh karyawan PT Pertamina Retail (Bright Store), karyawan tidak
memiliki kepercayaan akan diri sendiri dalam melaksanakan tugas sendiri tanpa diberi
pelatihan serta memiliki keseimbangan waktu dan peran terhadap keluarga dan pekerjaan yang
kurang baik. Kurangnya self-efficacy dan work life balance memberikan pengaruh yang besar
terhadap perusahaan dimana melemahkan pencapaian target dari fungsi pelaksana pada tahun
2021 hingga 2023. Penelitian ini bertujuan untuk mengetahui pengaruh self-efficacy dan work
life balance terhadap kinerja karyawan pada karyawan PT Pertamina Retail (Bright Store
Jakarta). Tipe penelitian ini adalah explanatory research dengan pendekatan kuantitatif.
Sampel penelitian ini sejumlah 51 responden yang merupakan sampel jenuh. Teknik
pengumpulan data melalui kuesioner dan wawancara. Data diolah menggunakan software
Smart PLS versi 3.3.3. Hasil penelitian menunjukkan bahwa self-efficacy dan work life
balance berpengaruh positif dan signifikan terhadap kinerja karyawan. Berdasarkan hasil
tersebut, perusahaan disarankan perlu merekrut calon karyawan yang berpengalaman pada
bidang masing-masing. Perusahaan perlu memberikan dukungan dengan memberikan
apresiasi pada karyawan hal ini mendorong karyawan untuk selalu bekerja maksimal seperti
rekan kerja lainnya.

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PENGARUH SELF EFFICACY DAN WORK LIFE BALANCE TERHADAP KINERJA KARYAWAN PT PERTAMINA RETAIL (BRIGHT STORE JAKARTA)
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Keywords: Self-Efficacy; Work Life Balance; Kinerja Karyawan

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