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Pengaruh Bauran Ritel Terhadap Keputusan Pembelian Pada Indomaret Kecamatan Banyumanik Kota Semarang

Setya Anugrah Rizky  -  Department of Business Administration, Universitas Diponegoro, Indonesia
Handojo Djoko Waluyo  -  , Indonesia
*Bulan Prabawani  -  , Indonesia

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Abstract

Abstract: Modern retail today offers more advantages if is compared to conventional retail outlets. Modern retail strives to meet the demands of diverse markets. Indomaret is one of the modern retailers that provides convenience for the community to meet their daily needs. Since the opening of the outlet, Indomaret Ngesrep has received a positive response, however in 2016 and 2017 the sales of these outlets have shown a decline. Theipurpose ofithis study is to determine the effectiof retail mixion purchasingidecisions from Indomaret Ngesrep. Thisiresearch is aniexplanatory research withia quantitativeiapproach. Theipopulation of this studyiwere consumers of Indomaret Ngesrep with aisample size of 100irespondents. Theisampling technique forithis research isinon-probabilityisampling with aipurposive sampling approach. From the observations, theivalidity, ireliability, correlationicoefficient, simpleilineariregression, determination coefficient, multipleilinear regression, titest and Fitest were carried out using SPSS version 23 software. The resultsiof this studyiindicate that product, price, location, promotion, service, and shop atmosphere partially have a positive and significant effect on purchasing decisions, and the retailingimix simultaneously has aipositive andisignificant effect on purchasing decisions. Researchers provide suggestions to Indomaret Ngesrep to increase promotional activities through print and electronic media, giving discounts, to personal selling efforts. In addition, in determining product prices, Indomaret Ngesrep's strategy must be better so that consumers feel more confident in making purchasing decisions at Indomaret Ngesrep outlets.

 

Keywords: Retail Mix; Product; Price; Place; Promotion; Service; Store Atmosphere and Purchase Decision

 

Abstrak: Ritel modern saat ini menawarkan lebih banyak keunggulan jika dibandingkan dengan gerai ritel konvensional. Ritel modern berusaha memenuhi permintaan dari pasar yang beragam. Indomaret merupakan salah satu ritel moden yang hadir memberikan kemudahan masyarakat dalam memenuhi kebutuhan sehari-harinya. Sejak dibukanya gerai, Indomaret Ngesrep mendapatkan respon yang positif, akan tetapi di tahun 2016 dan 2017 angka penjualan gerai ini menunjukkan penurunan. Tujuan dari penelitian ini yaitu untuk mengetahui pengaruh bauran ritel terhadap keputusan pembelian dari Indomaret Ngesrep. Penelitian ini bertipe explanatory research dengan pendekatan kantitatif. Populasi dari penelitian ini adalah konsumen Indomaret Ngesrep dengan jumlah sampel yaitui100 responden. Teknikipengambilan sampelipenelitian iniiyaitu non-probability sampling denganipendekatan purposiveisampling. Dari hasil observasi kemudian dilakukan uji validitas, realibilitas, koefisien korelasi, regresi linear sederhana, koefisien determinasi, regresiilinear berganda, iuji tidan ujiiF menggunakan software SPSS versi23. Hasil dari penelitian ini menunjukkan bahwa produk, harga, lokasi, promosi, layanan, dan suasana toko secaraiparsial berpengaruhipositif danisignifikan terhadap keputusanipembelian, danibauran pemasaran secaraisimultan berpengaruh positifidan signifikaniterhadap keputusanipembelian. Peneliti memberikan saran kepada Indomaret Ngesrep untuk meningkatkan kegiatan promosi melalui media cetak maupun elektronik, pemberian potongan harga, hingga upaya personal selling. Selain itu, dalam menentukan harga produk, strategi yang dilakukan Indomaret Ngesrep juga harus lebih baik agar konsumen merasa lebih yakin dalam melakukan keputusan pembelian di gerai Indomaret Ngesrep.

Kata Kunci: Bauran Ritel, Produk, Harga, Lokasi, Promosi, Layanan, Suasana Toko, dan Keputusan Pembelian

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Keywords: Retail Mix; Product; Price; Place; Promotion; Service; Store Atmosphere and Purchase Decision
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