skip to main content

ANALISIS UPAYA KEPATUHAN HUKUM DALAM MEMENUHI HAK DAN KEWAJIBAN PASIEN BPJS KESEHATAN DI RSUD UNGARAN

*Jhovia Aloedya Pramana  -  , Indonesia
Septo Pawelas Arso  -  , Indonesia
Wulan Kusumastuti  -  , Indonesia
Published: 1 Oct 2018.

Citation Format:
Abstract

The Government established Law Number 40 Year 2004 About SJSN and the Government also formed BPJS Healthcare on January 1, 2014. The high number of BPJS healthcare members demands Hospitals to maintain the quality while the quantity of patients was increasing, and have a potential on the issue of gap rights and obligations of patients. After Vedika (the verification of healthcare system) RSUD Ungaran does not have a special unit in handling problems related to the participant of BPJS. The purpose of this study was to analyze legal compliance efforts to fulfill the rights and obligations of BPJS Healthcare patients at RSUD Ungaran using innovation diffusion theory from Rogers. In order to completed all this, the research used qualitative methods with descriptive approach. The Data collection used In-depth Interview. The main informants were medical record staff and head of general and staffing sub-division. The triangulation informants were the head of medical record division, the PIC officer, and the head of medical services. The result of  this study that was about hospital's rights and obligations and BPJS Healthcare participant with legal compliance and good law sanction, persuasion aspect is assessed from high level relative advantage, high compatibility, low complexity, high trialability, and high observability resulting in the decision of related parties to adopt the establishment of a replacement unit of the BPJS Health Center, which was renamed SIPP as a form of legal compliance efforts for the participants of BPJS patient in RSUD Ungaran and the hospital needs. In addition, there were 4 elements of innovation diffusion that is innovation, communication channels in the form of internal and external, time of planning and execution, and social system that is the party involved. The findings of the research suggested that to discuss more the adoption of legal services unit of BPJS regulator as a replacement BPJS Health center that handles all affairs concerning BPJS Healthcare.

Fulltext View|Download
Keywords: BPJS Healthcare, Legal compliance, diffusion innovation

Article Metrics:

Article Info
Section: Administrasi dan Kebijakan Kesehatan
Recent articles
GAMBARAN PENANGANAN KELUHAN PELANGGAN DI UNIT CUSTOMER SERVICE RUMAH SAKIT UMUM DAERAH TUGUREJO SEMARANG EVALUASI PELAKSANAAN KEGIATAN OUTBREAK RESPONSE IMMUNIZATION (ORI) DIFTERI DI PUSKESMAS MIJEN KOTA SEMARANG TAHUN 2018 HUBUNGAN BEBERAPA FAKTOR SUAMI DENGAN PENGGUNAAN ALAT KONTRASEPSI VASEKTOMI DI KECAMATAN GUNUNGPATI KOTA SEMARANG TAHUN 2015 ANALISIS KEBUTUHAN PENDIDIKAN KESEHATAN REPRDUKSI DAN SEKSUALITAS PADA WANITA PUS MUDA DI KECAMATAN SUMOWONO TAHUN 2017 GAMBARAN FAKTOR-FAKTOR YANG TERKAIT DENGAN KEPADATAN KECOA DI TEMPAT PENJUALAN BAHAN PANGAN DAN MAKANAN PASAR TRADISIONAL KOTA SEMARANG HUBUNGAN FAKTOR HOST, FAKTOR LINGKUNGAN, DAN STATUS GIZI DENGAN KEJADIAN DEMAM BERDARAH DENGUE DI WILAYAH KERJA PUSKESMAS KAYEN KABUPATEN PATI HUBUNGAN CITRA TUBUH, AKTIVITAS FISIK DAN PENGETAHUAN GIZI SEIMBANG DENGAN KEJADIAN OBESITAS PADA REMAJA PUTRI GIZI LEBIH DI SMA NEGERI 9 KOTA SEMARANG PENGARUH EDUKASI GIZI TERHADAP PENGETAHUAN DAN PRAKTIK CALON IBU DALAM PENCEGAHAN KURANG ENERGI KRONIK IBU HAMIL (Studi pada Pengantin Baru Wanita di Wilayah Kerja Puskesmas Duren, Bandungan, Semarang) HUBUNGAN KARAKTERISTIK INDIVIDU, BERAT BEBAN DAN FREKUENSI ANGKUT DENGAN PENYAKIT THORACIC OUTLET SYNDROME PADA BURUH ANGKUT DI PASAR COMAL FAKTOR YANG MEMPENGARUHI KEPATUHAN AWAK MOBIL TANGKI TERHADAP STANDAR OPERASIONAL PROSEDUR PENGISIAN DAN PEMBONGKARAN BBM (STUDI KASUS DI PT. X SEMARANG) ANALISIS PERILAKU IBU DALAM MEMBERIKAN PENDIDIKAN HIGIENE MENSTRUASI PADA REMAJA PUTRI AUTIS (STUDI DI SLB NEGERI SEMARANG) FAKTOR YANG BERHUBUNGAN DENGAN KEPATUHAN PENDERITA DIABETES MELLITUS DALAM MENJALANI PENGOBATAN DI PUSKESMAS PUDAK PAYUNG KOTA SEMARANG More recent articles

Last update:

No citation recorded.

Last update:

No citation recorded.