skip to main content

ANALISIS UPAYA KEPATUHAN HUKUM DALAM MEMENUHI HAK DAN KEWAJIBAN PASIEN BPJS KESEHATAN DI RSUD UNGARAN

*Jhovia Aloedya Pramana  -  , Indonesia
Septo Pawelas Arso  -  , Indonesia
Wulan Kusumastuti  -  , Indonesia
Published: 1 Oct 2018.

Citation Format:
Abstract

The Government established Law Number 40 Year 2004 About SJSN and the Government also formed BPJS Healthcare on January 1, 2014. The high number of BPJS healthcare members demands Hospitals to maintain the quality while the quantity of patients was increasing, and have a potential on the issue of gap rights and obligations of patients. After Vedika (the verification of healthcare system) RSUD Ungaran does not have a special unit in handling problems related to the participant of BPJS. The purpose of this study was to analyze legal compliance efforts to fulfill the rights and obligations of BPJS Healthcare patients at RSUD Ungaran using innovation diffusion theory from Rogers. In order to completed all this, the research used qualitative methods with descriptive approach. The Data collection used In-depth Interview. The main informants were medical record staff and head of general and staffing sub-division. The triangulation informants were the head of medical record division, the PIC officer, and the head of medical services. The result of  this study that was about hospital's rights and obligations and BPJS Healthcare participant with legal compliance and good law sanction, persuasion aspect is assessed from high level relative advantage, high compatibility, low complexity, high trialability, and high observability resulting in the decision of related parties to adopt the establishment of a replacement unit of the BPJS Health Center, which was renamed SIPP as a form of legal compliance efforts for the participants of BPJS patient in RSUD Ungaran and the hospital needs. In addition, there were 4 elements of innovation diffusion that is innovation, communication channels in the form of internal and external, time of planning and execution, and social system that is the party involved. The findings of the research suggested that to discuss more the adoption of legal services unit of BPJS regulator as a replacement BPJS Health center that handles all affairs concerning BPJS Healthcare.

Fulltext View|Download
Keywords: BPJS Healthcare, Legal compliance, diffusion innovation

Article Metrics:

Article Info
Section: Administrasi dan Kebijakan Kesehatan
Recent articles
ANALISIS KEGIATAN PENDATAAN KELUARGA PROGRAM INDONESIA SEHAT DENGAN PENDEKATAN KELUARGA DI PUSKESMAS KOTA SEMARANG (Studi Kasus pada Puskesmas Mijen) ANALISIS PELAKSANAAN PENANGANAN KELUHAN PELANGGAN DAN PELAYANAN INFORMASI DI BPJS KESEHATAN KANTOR CABANG SEMARANG Deskripsi Faktor-faktor Pernikahan Dini pada WUS di Kecamatan Bandungan, Kabupaten Semarang Tahun 2017 ANALISIS KEBUTUHAN PENDIDIKAN KESEHATAN REPRDUKSI DAN SEKSUALITAS PADA WANITA PUS MUDA DI KECAMATAN SUMOWONO TAHUN 2017 HUBUNGAN ANTARA KEBIASAAN OLAHRAGA DENGAN KADAR GULA DARAH PENDERITA DIABETES MELLITUS TIPE 2 (Studi di Puskesmas Rowosari Kota Semarang Tahun 2018) GAMBARAN PENGETAHUAN, SIKAP, DAN PERILAKU PEMAKAIAN KELAMBU BERINSEKTISIDA TAHAN LAMA (KBTL) (STUDI DI WILAYAH KERJA PUSKESMAS KALIGESING KABUPATEN PURWOREJO) HUBUNGAN ASUPAN ZAT GIZI DAN PENGUKURAN ANTROPOMETRI DENGAN KEBUGARAN JASMANI MAHASISWI PEMINATAN GIZI 2018 FKM UNDIP HUBUNGAN ASUPAN MAKANAN (LEMAK, NATRIUM, MAGNESIUM) DAN GAYA HIDUP DENGAN TEKANAN DARAH PADA LANSIA DAERAH PESISIR (Studi di Wilayah Kerja Puskesmas Tegal Barat Kota Tegal) HUBUNGAN KARAKTERISTIK INDIVIDU, BERAT BEBAN DAN FREKUENSI ANGKUT DENGAN PENYAKIT THORACIC OUTLET SYNDROME PADA BURUH ANGKUT DI PASAR COMAL FAKTOR-FAKTOR YANG BERHUBUNGAN DENGAN KELUHAN LOW BACK PAIN PADA SOPIR IKAS (IKATAN ANGKUTAN SEKOLAH) DI KABUPATEN SEMARANG PEMBERIAN MP-ASI DINI SEBAGAI SALAH SATU FAKTOR KEGAGALAN ASI EKSKLUSIF PADA IBU PRIIMIPARA (Studi Kasus di Wilayah Kerja Puskesmas Pudakpayung) EKPLORASI PERAN FORUM KESEHATAN DESA (FKD) DALAM PEROLEHAN STRATA DESA SIAGA DI KABUPATEN BLORA More recent articles

Last update:

No citation recorded.

Last update:

No citation recorded.