skip to main content

ANALISIS UPAYA KEPATUHAN HUKUM DALAM MEMENUHI HAK DAN KEWAJIBAN PASIEN BPJS KESEHATAN DI RSUD UNGARAN

*Jhovia Aloedya Pramana  -  , Indonesia
Septo Pawelas Arso  -  , Indonesia
Wulan Kusumastuti  -  , Indonesia
Published: 1 Oct 2018.

Citation Format:
Abstract

The Government established Law Number 40 Year 2004 About SJSN and the Government also formed BPJS Healthcare on January 1, 2014. The high number of BPJS healthcare members demands Hospitals to maintain the quality while the quantity of patients was increasing, and have a potential on the issue of gap rights and obligations of patients. After Vedika (the verification of healthcare system) RSUD Ungaran does not have a special unit in handling problems related to the participant of BPJS. The purpose of this study was to analyze legal compliance efforts to fulfill the rights and obligations of BPJS Healthcare patients at RSUD Ungaran using innovation diffusion theory from Rogers. In order to completed all this, the research used qualitative methods with descriptive approach. The Data collection used In-depth Interview. The main informants were medical record staff and head of general and staffing sub-division. The triangulation informants were the head of medical record division, the PIC officer, and the head of medical services. The result of  this study that was about hospital's rights and obligations and BPJS Healthcare participant with legal compliance and good law sanction, persuasion aspect is assessed from high level relative advantage, high compatibility, low complexity, high trialability, and high observability resulting in the decision of related parties to adopt the establishment of a replacement unit of the BPJS Health Center, which was renamed SIPP as a form of legal compliance efforts for the participants of BPJS patient in RSUD Ungaran and the hospital needs. In addition, there were 4 elements of innovation diffusion that is innovation, communication channels in the form of internal and external, time of planning and execution, and social system that is the party involved. The findings of the research suggested that to discuss more the adoption of legal services unit of BPJS regulator as a replacement BPJS Health center that handles all affairs concerning BPJS Healthcare.

Fulltext View|Download
Keywords: BPJS Healthcare, Legal compliance, diffusion innovation

Article Metrics:

Article Info
Section: Administrasi dan Kebijakan Kesehatan
Recent articles
GAMBARAN PENANGANAN KELUHAN PELANGGAN DI UNIT CUSTOMER SERVICE RUMAH SAKIT UMUM DAERAH TUGUREJO SEMARANG HUBUNGAN ANTARA KARAKTERISTIK MASYARAKAT DENGAN PEMANFAATAN PELAYANAN IMUNISASI PENTAVALEN BOOSTER DALAM PENCEGAHAN DIFTERI DI WILAYAH KERJA PUSKESMAS HALMAHERA KOTA SEMARANG HUBUNGAN BEBERAPA FAKTOR SUAMI DENGAN PENGGUNAAN ALAT KONTRASEPSI VASEKTOMI DI KECAMATAN GUNUNGPATI KOTA SEMARANG TAHUN 2015 FAKTOR-FAKTOR YANG HUBUNGAN DENGAN GANGGUAN MENSTRUASI PADA COMMUTER (PENGLAJU) Studi Kasus di Kecamatan Karangawen Kabupaten Demak Tahun 2018 PREVALENSI DAN GAMBARAN KARAKTERISTIK OBESITAS SENTRAL PADA ANAK SEKOLAH DASAR DI KECAMATAN BANYUMANIK KOTA SEMARANG 2018 GAMBARAN FAKTOR-FAKTOR YANG TERKAIT DENGAN KEPADATAN KECOA DI TEMPAT PENJUALAN BAHAN PANGAN DAN MAKANAN PASAR TRADISIONAL KOTA SEMARANG HUBUNGAN ASUPAN ENERGI, PROTEIN, STATUS GIZI, DAN SUHU LINGKUNGAN DENGAN PRODUKTIVITAS KERJA (Studi Pada Para Pekerja CV. Industri Plastik Babatan Ungaran, Kabupaten Semarang Tahun 2018) HUBUNGAN ASUPAN MINERAL, INDEKS MASSA TUBUH DAN PERSENTASE LEMAK TUBUH TERHADAP TEKANAN DARAH WANITA USIA SUBUR (Studi di Wilayah Kerja Puskesmas Ngemplak Simongan Semarang) HUBUNGAN ANTARA MOTIVASI DAN MANAJEMEN STRES DENGAN STRES KERJA PADA GURU SMA SANTO YAKOBUS JAKARTA FAKTOR-FAKTOR YANG BERHUBUNGAN DENGAN KELUHAN LOW BACK PAIN PADA SOPIR IKAS (IKATAN ANGKUTAN SEKOLAH) DI KABUPATEN SEMARANG HUBUNGAN KARAKTERISTIK IBU, PENGETAHUAN DAN SIKAP DENGAN PERILAKU PERAWATAN PAYUDARA PADA IBU MENYUSUI ASI EKSKLUSIF DI WILAYAH KERJA PUSKESMAS PEGANDAN FAKTOR FAKTOR YANG BERHUBUNGAN DENGAN KEPATUHAN PASIEN HIPERTENSI DALAM MELAKUKAN TERAPI DI PUSKESMAS PANDANARAN KOTA SEMARANG More recent articles

Last update:

No citation recorded.

Last update:

No citation recorded.