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@article{JPPMR9377, author = {Thoriq Prayoga and Ari Subowo and Dyah Lituhayu}, title = {KUALITAS PELAYANAN DALAM JASA TRANSPORTASI PUBLIK BUS RAPID TRANSIT (BRT) KOTA SEMARANG}, journal = {Journal of Public Policy and Management Review}, volume = {4}, number = {4}, year = {2015}, keywords = {Quality of public services , BRT Semarang , Theory dimensions of service , qualitative research method deskrip}, abstract = {The high use of private vehicles and public transportation causing congestion on most roads in the city of Semarang . To reduce the congestion Semarang city government provide an alternative solution , namely policy Trans Bus Rapid ( BRT ) . However , in practice there are few facilities of BRT are not running optimally .}, pages = {190--200} doi = {10.14710/jppmr.v4i4.9377}, url = {https://ejournal3.undip.ac.id/index.php/jppmr/article/view/9377} }
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Jl. dr. Antonius Suroyo, Universitas Diponegoro, Tembalang Campus, Semarang City, Central Java, Indonesia. Postal Code 50275