PELAKSANAAN PROGRAM JAMINAN KESEHATAN NASIONAL DI KABUPATEN TEMANGGUNG

Abstract

Already from the first, the government is already taking action and efforts in the
health sector is to provide health insurance for all citizens of Indonesia. Based on article 5 of
Law No. 36 of 2009 on Health, explained that everyone has an equal right to have access to
resources in the health sector. Therefore, dated January 1, 2014 the government in the Social
Security Agency (BPJS) Health implement policies to ensure the health of every citizen in the
form of National Health Insurance (JKN).
In this study focused on the implementation of the National Health Insurance in
Temanggung District. This study was conducted to determine how far the implementation of
JKN in Temangggung and what are the obstacles and complaints in the implementation of
this JKN. The method used is descriptive qualitative. Sources of primary data obtained
through interviews with a purposive sample system (taking intentionally) to obtain key
informants (people who know the correct and reliable), while secondary data sources
obtained from documents, archives, and other sources related to the research. Analysis
techniques using triangulation techniques, performed with test information with field
observations, as well as to confirm to infroman and other sources.
From the results it can be seen that in the course of one year policy, it can cover 45%
of residents in the Temanggung District. In addition, there are many complaints that arise in
the community as not know where FKTP where registered participants, participants were not
given the maximum service due to the number of patients who exploded, drugs given
standard, the existence of an early return from a claim that has been discharged, etc. From the
giver services complained continuous regulatory changes occur, and a lack of coordination of
the executive (BPJS) and service providers (FKTP). On the other hand, there are still many
poor people who are not covered by JKN as PBI participants. As well as the most
fundamental thing is the lack of awareness of the importance of community health insurance
and also many who still objected to the specified monthly fee.
Should the enforcement of strict regulations so that the passage of health care can be a
maximum again and also so that people can be aware that health insurance is important.
Hopefully, the realization of the expectations of the public in 2019 all Indonesian citizens
without exception has been a member of membership BPJS Health.
Keywords: public health services, National Health Insurance, BPJS.