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IMPLEMENTASI KEBIJAKAN NET ZERO EMISSIONS (NZE) DI KOTA SEMARANG

*Tjhang Mirza Prima Bredy Putra  -  Program studi S1 ilmu pemerintahan
rina Martini  -  Program studi S1 ilmu pemerintahan

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Abstract
This study aims to analyze the implementation of the Net Zero Emissions policy in Semarang City and identify the actors involved in the policy implementation process. This study uses qualitative research methods with a descriptive approach. Data collection techniques include interviews, documentation, and literature reviews of relevant policy documents and reports.. The Semarang City Government has also conducted an emissions inventory and reporting as part of its integrated emissions control efforts with the national system. Its implementation involves several key actors: the Regional Development Planning Agency (Bappeda); the Environmental Agency (DLH); the Transportation Agency (Dishub); and the community as a stakeholder in implementing low-carbon behaviors in daily life.
Keywords: Public Satisfaction, Public Service Quality, Tambun Utara District, Servqual
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