Pengaruh Self-Efficacy Dan Organizational Communication terhadap Employee Performance melalui Organizational Citizenship Behavior sebagai Variabel Intervening (Studi pada CV. Kalika Intergraha)

Abstract

The large amount of forest potential in Indonesia is an opportunity for entrepreneurs to establish a furniture industry, including CV. Kalika Intergraha which still survives. But in fact, the performance of CV. Kalika employees.has experienced fluctuations, especially in the performance of finishing employees for 4 years which continued to decline. This study aims to determine the influence of self-efficacy and organizational communication on employee performance through organizational citizenship behavior as an intervening variable, as well as organizational citizenship behavior. This type of research is explanatory research using a sample of 72 respondents who are permanent employees and finishing employees of CV. Kalika Intergraha. The results of this study indicate that each variable of self-efficacy and organizational communication has a positive and significant effect on employee performance through organizational citizenship behavior as a partial mediation.