UNDERSTANDING THE DEVELOPMENT OF RELATIONSHIP-LIKE BONDS BETWEEN HUMAN BEINGS AND ARTIFICIAL INTELLIGENCE AS A FORM OF HUMAN COMPANIONSHIP

Abstract

Artificial Intelligence has been rapidly increasing that it becomes a part of everyday communication, making people be able to use it more than just a tool but also as an interactive entity capable of responding to personal communication. This study examines how relationship like bonds between human beings and Artificial Intelligence develop through users stories and experiences in using Artificial Intelligence, seeking the progress that turns to personal interactions from impersonal interactions. This study uses Labov’s narrative elements to identify every aspects until the outcome of the experience that each informant has. Theories involved are Knapp’s Relational Development Model, Human Agency in Social Cognitive Theory by Albert Bandura, and Human-Machine Communication Theory. The development shows from impersonal use of Artificial Intelligence to personal use is different among users, though repeated interaction supports the development of relationship-like bonds with Artificial Intelligence. Nevertheless, users remain active in determining the meaning of these interactions.