PENGALAMAN PENGELOLAAN KONFLIK DALAM HUBUNGAN ROMANTIS PENGGUNA CYBER ACCOUNT DI TWITTER

Abstract

This study examines the lived experiences of Twitter cyber account users in managing conflict within romantic relationships formed and maintained in digital spaces. Romantic relationships through cyber accounts have distinctive dynamics because emotional intimacy is built through text-based communication, partially concealed identities, and partners' visible digital activities. This research uses a qualitative phenomenological approach with Moustakas' analytical procedures. Data were collected through text-based in-depth interviews with four informants who had been or were currently involved in romantic relationships with other cyber account users. The findings show that conflicts often emerge from misinterpretation of messages, delayed responses, changes in chat tone, partners' activities on timelines or Discord servers, the use of other accounts, and different boundaries regarding real-life information. Anonymity provides a sense of safety for self-expression, yet it also creates uncertainty when relationships become more personal. Conflict is handled through avoidance, accommodation, taking distance, clarification, compromise, and direct expression of feelings. The essence of the experience lies in negotiating emotional closeness and personal boundaries within anonymous relationships. The study also indicates the need for awareness and advocacy regarding healthy digital relationships so that users can recognize emotional risks such as overthinking, insecurity, excessive jealousy, and emotional dependence.