Pengaruh Terpaan Promosi Penjualan dan Brand Image terhadap Keputusan Pembelian di Shopeefood

Abstract

In line with the rapid growth of the Online Food Delivery (OFD) industry, ShopeeFood entered the Indonesian market as a new competitor in 2021. Since its inception, ShopeeFood has offered a diverse range of sales promotions. Additionally, the platform successfully built a favorable brand image, evident in the increased ShopeeFood brand index in 2022. However, in 2022, ShopeeFood experienced a decline in sales figures. The theory employed to elucidate the impact of sales promotion exposure on purchasing decisions is Operant Conditioning, while the Consumer-Based Brand Equity Theory is used to explain the influence of brand image on purchasing decisions. This research involved respondents aged 17-40 in Jabodetabek exposed to ShopeeFood promotions. Regression analysis results indicate that sales promotion exposure has a significance value of 0.001 with a positive coefficient of 0.030, and brand image significance is 0.002 with a positive coefficient of 0.048. The conclusion emphasizes the importance for ShopeeFood to leverage sales promotion strategies and maintain brand image to enhance sales.