PENGARUH PELATIHAN ONLINE TERHADAP KETERIKATAN KARYAWAN DENGAN PENGEMBANGAN KARIR DAN EFIKASI DIRI SEBAGAI VARIABEL INTERVENING (Studi pada Karyawan PT. Bank Negara Indonesia Tbk Purwokerto)

Abstract

ABSTRACT The banking business is a service sector that always provides the best service and performance in serving consumers. This activity often occurs when the level of work performance decreases so that the service is not optimal. Employee engagement is solution to keep employees motivated so that work performance does not decrease. Activities that can be carried out to influence the level of employee engagement include training, career development, and self-efficacy for each employee. This study examines the effect of online training on employee engagement with career development and self-efficacy as intervention variables. The sample method used is the census technique, so the sample of this study is the total population with a total of 104 respondents and the provision that all permanent employees attend online training. This study uses the Structural Equation Model (SEM) analysis technique using AMOS 24. The results show that there is a positive effect of online training on career development, a positive effect of online training on self-efficacy, a positive effect of online training on employee engagement, a positive effect of career development on employee engagement, and positive effect of self-efficacy on employee engagement.