ANALISIS FAKTOR YANG MEMPENGARUHI KEPUTUSAN PEMBELIAN DENGAN CITRA MEREK SEBAGAI VARIABEL INTERVENING (STUDI PADA PENGGUNA SMARTPHONE XIAOMI DI UNIVERSITAS DIPONEGORO)

Abstract

Communication tool is one of the needs that is not less important in human life.
One type of communication tool that is often used at this time is a smartphone. in the
purchase decision of a product, a buyer must find out about the product. such as price
factors, product benefits, product brands and the experience of others about the product.
The purpose of this research is to analyze the influence of price perception, product quality
and word of mouth against purchasing decision with the brand image as an intervening
variable.
The research was conducted for students of Diponegoro University. The samples in
this research as much as 150 respondents. With the method of collecting data through
questionnaries and sampling method in this research is non probability sampling with
purposive sampling technique. This research examines the hypothesis by using Structural
Equation Modeling (SEM).
The results of this study shows that price perception has positive and significant
effect on brand image, product quality has positive and significant effect on brand image,
word of mouth has positive and significant effect on brand image. It is also known that
brand image is proven to mediate price, product quality and word of mouth on purchasing
decision.