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ANALISIS PENGARUH PERSEPSI HARGA, KUALITAS PELAYANAN, DESAIN PRODUK, DAN CITRA MEREK TERHADAP KEPUTUSAN PEMBELIAN COLD STORAGE (Studi pada konsumen PT. USAHA MUDA PUTRA JAYA)

*Hermawan Guntoro  -  Departemen Manajemen Fakultas Ekonomika dan Bisnis Universitas Diponegoro
Imroatul Khasanah  -  Departemen Manajemen Fakultas Ekonomika dan Bisnis Universitas Diponegoro

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Abstract

This research reliable by the decreasing sales of cold storage at PT. USAHA MUDA PUTRA JAYA for several months. Then some factors that influence the purchase decision are need based on that public. This research is intended to know the perception effect of price, service quality, product design, and brand image on purchase decisions of cold storage at PT. USAHA MUDA PUTRA JAYA and determine what variable which has the greatest influence on purchase decisions of cold storage at PT. USAHA MUDA PUTRA JAYA.

The research data were collected from 100 consumers of PT. USAHA MUDA PUTRA JAYA. The used sampling technique choose in this reseach is purposive sample technique. Then the analysis  in  this  research  is  multiple  linear  regression  analysis.  The  validity,  reliability  and classical assumption had been usually tested before. After multiple linear regression analysis has been  done,  hypothesis  and  the  coefficient  of  determination  test  was  done. The  results  of  the research is the following regression equation: Y = 0.162 X1 + 0.155 X2 + 0.512 X3+ 0.172 X4.

The  results  of  multiple  linear  regression  analysis  showed variables of  price,  service quality, product design, and brand image perception have positive influence on purchase decisions. The variable which has the bigest impact is the products design, followed by brand image and price perception, while smallest effect is on the service quality. The analysis result by using Uji T showed that perceptions of price, service quality, product design and brand image individually has significant influence on purchasing decisions. This equation model has F value of 369.929 with a significance  level  of  0.000.  The  results  of  analysis  by  using  the  coefficient  of  determination indicated that about 93.7% of the purchase decision can be explained by the perception of price, service quality, product design and brand image, while 6.3% is explained by other variables that are not used in this research.

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Keywords: purchasing decisions, perceptions of price, service quality, product design, brand image.

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