DOI: https://doi.org/10.14710/empati.2026.54513

PERAN PERSEPSI KEAMANAN PSIKOLOGIS PADA HUBUNGAN ANTARA KEPERCAYAAN PADA MANAJEMEN DAN INTENSI KELUAR DARI ORGANISASI: STUDI PADA SEBUAH INDUSTRI PERTAMBANGAN INDONESIA

Fakultas Psikologi, Universitas Indonesia, Jl. Prof. DR. R Slamet Iman Santoso, Pondok Cina, Beji, Depok, Jawa Barat 16424, Indonesia, Indonesia

Received: 3 Dec 2025; Available online: 10 Apr 2026; Published: 10 Apr 2026.

Citation Format:
Abstract
Penelitian ini bertujuan untuk menguji peran keamanan psikologis sebagai mediator dalam hubungan antara kepercayaan pada manajemen dan intensi keluar karyawan pada industri pertambangan di Indonesia. Penelitian ini menggunakan pendekatan kuantitatif dengan desain korelasional non-eksperimental. Data diperoleh dari 310 karyawan aktif di sektor pertambangan yang dipilih melalui teknik purposive sampling. Analisis dilakukan menggunakan Jamovi 2.4.11 melalui uji mediasi bootstrap 5000 resampling. Hasil penelitian menunjukkan bahwa kepercayaan pada manajemen berpengaruh negatif signifikan pada intensi keluar dari organisasi. Hasil penelitian juga menunjukkan persepsi keamanan psikologis memediasi hubungan antara kepercayaan kepada manajemen dan intensi keluar dari organisasi. Implikasi praktis dari temuan ini adalah pentingnya membangun kepercayaan pada manajemen sebagai prasyarat untuk menciptakan iklim kerja yang aman secara psikologis dan menekan kecenderungan karyawan untuk keluar.
Fulltext View|Download Email colleagues
Keywords: kepercayaan pada manajemen; keamanan psikologis; intensi keluar; industri pertambangan; mediasi

Article Metrics:

Article Info
Section: Research Articles
Language : ID
  1. Almutairi, H. (2015). The impact of cultural values on turnover intentions of healthcare providers in Saudi Arabia and the United States. Management Education: An International Journal, 14(2), 19–34. https://doi.org/10.18848/2327-8005/cgp/v14i02/50879
  2. Appelbaum, S. H., Louis, D., Makarenko, D., Saluja, J., Meleshko, O., & Kulbashian, S. (2013). Participation in decision making: A case study of job satisfaction and commitment (part three). Industrial and Commercial Training, 45(7), 412–419. https://doi.org/10.1108/ict-09-2012-0049
  3. Badan Pusat Statistik. (2024). Produk domestik bruto menurut lapangan usaha. https://www.bps.go.id
  4. Blau, P. M. (1964). Exchange and power in social life. John Wiley & Sons
  5. Cohen, G., Blake, R. S., & Goodman, D. (2015). Does turnover intention matter? Evaluating the usefulness of turnover intention rate as a predictor of actual turnover rate. Review of Public Personnel Administration, 36(3), 240–263. https://doi.org/10.1177/0734371x15581850
  6. Cohen, J. (1988). Statistical power analysis for the behavioral sciences (2nd ed.). Lawrence Erlbaum Associates
  7. Davidovitz, M., & Cohen, N. (2021). Alone in the campaign: Distrust in regulators and the coping of front‐line workers. Regulation & Governance, 16(4), 1005–1021. https://doi.org/10.1111/rego.12396
  8. Dekker, S., & Edmondson, A. (2022). Psychological safety. In Productivity Press eBooks (pp. 187–196). https://doi.org/10.4324/9781003162582-11
  9. Dhir, S., & Vallabh, P. (2025). Do social relationships at work enhance creativity and innovative behavior? Role of psychological safety. Acta Psychologica, 253, 104751. https://doi.org/10.1016/j.actpsy.2025.104751
  10. Doutre, E. (2015). Manager par la confiance, un défi pour le cadre de santé. Soins Cadres, 24(96), 23–26. https://doi.org/10.1016/j.scad.2015.09.002
  11. Edmondson, A. C. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350–383. https://doi.org/10.2307/2666999
  12. Etti, N., Weigl, M., & Gambashidze, N. (2025). Psychological safety, job satisfaction, and intention to leave among German early-career physicians. International Journal for Quality in Health Care, 37(1), mzaf002. https://doi.org/10.1093/intqhc/mzaf002
  13. Farh, J.-L., Tsui, A. S., Xin, K., & Cheng, B.-S. (1998). The influence of relational demography and guanxi: The Chinese case. Organization Science, 9(4), 471–488. https://doi.org/10.1287/orsc.9.4.471
  14. Febrina, R., & Rachmawati, R. (2016). Analisis pengaruh leadership trust dan leadership visibility terhadap employee psychological safety (EPS) karyawan perusahaan target akuisisi. Jurnal Manajemen & Bisnis Sriwijaya, 14(3), 369–378. Diakses dari https://media.neliti.com/media/publications/283900-analisis-pengaruh-leadership-trust-dan-l-bce4d801.pdf
  15. Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate data analysis (8th ed.). Pearson
  16. Hafizah, Y. (2024). Pengaruh beban kerja terhadap turnover intention pada karyawan PT Maessafna Tanjung Kabupaten Tabalong [Skripsi, Sekolah Tinggi Ilmu Administrasi Tabalong]. https://repository.stiatabalong.ac.id/id/eprint/113/1/Yeni%20Hafizah%20Skripsi.pdf
  17. Haridas, J., Ture, R. S., & Nayanpally, A. K. (2021). Organizational career management and turnover intentions: mediating role of trust in management. European Journal of Training and Development, 46(1/2), 257–275. https://doi.org/10.1108/ejtd-09-2020-0136
  18. Hebles, M., Trincado-Muñoz, F., & Ortega, K. (2022). Stress and turnover intentions within healthcare teams: The mediating role of psychological safety, and the moderating effect of COVID-19 worry and supervisor support. Frontiers in Psychology, 12, 758438. https://doi.org/10.3389/fpsyg.2021.758438
  19. Huang, Q., & Xiong, M. (2023). Does managerial ability increase or decrease firm value? Applied Economics Letters, 30(15), 1821–1825. https://doi.org/10.1080/13504851.2022.2081658
  20. Indiyati, D., & Sary, F. P. (2024). The impact of compensation and motivation on turnover intention of employees providing labor services in mining business license areas, Mimika Regency, Papua Province. Journal of Business and Management Studies, 6(3), 9. https://doi.org/10.32996/jbms.2024.6.3.9
  21. Jamal, A. A. M. (2019). Work turnover and its impact on the quality of productivity in the industrial sector. Research in World Economy, 10(4), 65–73. https://doi.org/10.5430/rwe.v10n4p65
  22. Joo, B.-K. (Brian), Yoon, S. K., & Galbraith, D. (2023). The effects of organizational trust and empowering leadership on group conflict: Psychological safety as a mediator. Organization Management Journal, 20(1), 4–16. https://doi.org/10.1108/OMJ-07-2021-1308
  23. Jun, K., Lee, J., & Lee, J. (2024). Unraveling the dynamics of employee retention in Asian organizations: Exploring the interplay of organizational identification, affective commitment, and trust in leadership. Asian Business & Management, 23(3), 484–510. https://doi.org/10.1057/s41291-024-00268-3
  24. Kulej-Dudek, E. (2024). Competency expectations towards managers of medium-sized enterprises. Procedia Computer Science, 246, 5469–5477. https://doi.org/10.1016/j.procs.2024.09.691
  25. Lazzari, M., Alvarez, J. M., & Ruggieri, S. (2022). Predicting and explaining employee turnover intention. International Journal of Data Science and Analytics, 14(3), 279–292. https://doi.org/10.1007/s41060-022-00329-w
  26. Lee, S. E., & Dahinten, V. S. (2021). Psychological safety as a mediator of the relationship between inclusive leadership and nurse voice behaviors and error reporting. Journal of Nursing Scholarship, 53(6), 737–745. https://doi.org/10.1111/JNU.12689
  27. Lin, C., Wang, Y., Liu, N., & Chen, Y. (2021). Assessing turnover intention and the moderation of inclusive leadership: Training and educational implications. Total Quality Management & Business Excellence, 33(13–14), 1510–1525. https://doi.org/10.1080/14783363.2021.1974293
  28. Margareta, C. (2022). Hubungan antara kepemimpinan inklusif dan keamanan psikologis: Peran mediasi kepercayaan pada manajemen [Skripsi Sarjana, Universitas Indonesia]. Universitas Indonesia Library. https://lib.ui.ac.id/detail?id=20523290&lokasi=lokal
  29. McClintock, A. H., & Fainstad, T. (2022). Growth, engagement, and belonging in the clinical learning environment: The role of psychological safety and the work ahead. Journal of General Internal Medicine, 37(9), 2291–2296. https://doi.org/10.1007/s11606-022-07493-6
  30. Musleh, N., & Cross, C. (2025). Social exchange theory. In Edward Elgar Publishing eBooks (pp. 92–98). https://doi.org/10.4337/9781035316205.00019
  31. Navarro, D. J., & Foxcroft, D. R. (2019). Learning statistics with jamovi: A tutorial for psychology students and other beginners (Version 0.70). https://doi.org/10.24384/hgc3-7p15
  32. Nketsiah, T. A., & Nkansah, E. A. (2024). Organisational trust, commitment and turnover intention in employees of domestic and foreign banks in Ghana. Cogent Business & Management, 11(1), Article 2362397. https://doi.org/10.1080/23311975.2024.2362397
  33. O’Donovan, R., & McAuliffe, E. (2020). Exploring psychological safety in healthcare teams to inform the development of interventions: combining observational, survey and interview data. BMC Health Services Research, 20(1), 810. https://doi.org/10.1186/s12913-020-05646-z
  34. Olckers, C., & Enslin, C. (2016). Psychological ownership in relation to workplace trust and turnover intent. Journal of Psychology in Africa, 26(2), 119–126. https://doi.org/10.1080/14330237.2016.1163893
  35. Ononye, U., Ndudi, F. E., & Memeh, J. (2023). The role of hope and trust in management in internal employment opportunity and turnover intention relationship in the banking industry in Delta State, Nigeria. Multidisciplinary Reviews, 6(2), 2023019. https://doi.org/10.31893/multirev.2023019
  36. Purba, D., Oostrom, J., Born, M., & van der Molen, H. (2016). The relationships between trust in supervisor, turnover intentions, and voluntary turnover. Journal of Personnel Psychology, 15(4), 174–183. https://doi.org/10.1027/1866-5888/a000165
  37. Sihotang, R., Mulyana, A., & Ratnawati, D. (2023). Metode penelitian kuantitatif non-eksperimental: Pendekatan korelasional dalam psikologi terapan. Penerbit Andalas Press
  38. Sobaih, A. E. E., Gharbi, H., & Abu Elnasr, A. E. (2022). Do you feel safe here? The role of psychological safety in the relationship between transformational leadership and turnover intention amid COVID-19 pandemic. Journal of Risk and Financial Management, 15(8), 340. https://doi.org/10.3390/jrfm15080340
  39. Soka, J. M. (2022). Pengaruh kepemimpinan inklusif terhadap perilaku berpendapat: Peran persepsi keamanan psikologis dan kepercayaan pada manajemen [Skripsi Sarjana, Universitas Indonesia]. https://lib.ui.ac.id/detail?id=20522924&lokasi=lokal
  40. Sumari, J., & Malino, M. (2023). Pengaruh kepemimpinan transformasional, kepuasan gaji dan komitmen organisasi terhadap turnover intention. Vifada Management and Social Sciences, 1(2), 1–17. https://jurnal.vifada.id/index.php/amar/article/download/68/69/211
  41. Trisnursari, M. R. (2020). Pengaruh work environment dan job characteristics terhadap turnover intention dengan work engagement sebagai variabel mediasi pada generasi milenial di Indonesia [Tesis Magister, Universitas Indonesia]. https://lib.ui.ac.id
  42. Vardaman, J. M., Allen, D. G., Taylor, S. G., & Gondo, M. B. (2012). Turnover intentions and voluntary turnover: The moderating role of network centrality. Academy of Management Proceedings, 2012(1), 15031. https://doi.org/10.5465/ambpp.2012.90
  43. Wong, K. F. E., & Cheng, C. (2019). The turnover intention–behaviour link: A culture‐moderated meta‐analysis. Journal of Management Studies, 57(6), 1174–1216. https://doi.org/10.1111/joms.12520
  44. Yang, J., & Mossholder, K. W. (2010). Examining the effects of trust in leaders: A bases-and-foci approach. The Leadership Quarterly, 21(1), 50–63. https://doi.org/10.1016/j.leaqua.2009.10.004
  45. Zhao, Y., Lu, Z., Cheng, X., & Li, J. (2022). The effect of organizational trust on turnover intention of rural kindergarten teachers: The mediating role of teaching efficacy and job satisfaction. International Journal of Environmental Research and Public Health, 19(19), 12403. https://doi.org/10.3390/ijerph191912403

Last update:

No citation recorded.

Last update:

No citation recorded.